Delete Your WinkApp Account
⚠️ Important Notice
Account deletion is permanent and cannot be undone. Once you delete your account, all your data including profile information, chat history, and purchased coins will be permanently removed from our systems.
How to Delete Your Account
1
Log into your WinkApp account
Make sure you are successfully logged into the WinkApp application using your Google or Facebook account.
2
Navigate to Profile Tab
Open the WinkApp application and tap on the "Profile" tab in the bottom navigation menu.
3
Scroll Down to Account Settings
Scroll down through your profile page until you reach the account settings section.
4
Find Delete Account Button
Look for the "Delete Account" button, which is typically located at the bottom of the profile settings.
5
Confirm Deletion
Tap the "Delete Account" button and follow the confirmation prompts. You may be asked to enter your password or provide additional verification.
6
Account Deletion Complete
Once confirmed, your account and all associated data will be permanently deleted from our systems.
What Data Will Be Deleted
When you delete your account, the following information will be permanently removed:
- Profile Information: Name, age, country, email address, and profile picture
- Account Data: Login credentials and authentication information
- Usage History: Video chat logs, preferences, and interaction data
- Virtual Currency: All purchased and earned coins
- Settings: App preferences and configuration data
- Device Information: Stored device identifiers and connection data
Note: Some information may be retained for legal or regulatory purposes as required by law, but will not be used for any other purpose.
Before You Delete Your Account
Consider the following before proceeding with account deletion:
- Unused Coins: If you have purchased coins, consider using them before deletion as they cannot be refunded
- Important Contacts: Save any important contact information from your chat history
- Alternative Solutions: If you're experiencing issues, consider contacting support first
- Data Backup: If you need any of your data, download it before deletion
Frequently Asked Questions
Can I recover my account after deletion?
No, account deletion is permanent and cannot be undone. You would need to create a new account if you want to use WinkApp again.
What happens to my purchased coins?
All coins, whether purchased or earned, will be permanently deleted with your account. We cannot provide refunds for unused coins after account deletion.
How long does it take to delete my account?
Account deletion is typically processed immediately, but it may take up to 30 days for all data to be completely removed from our backup systems.
Can I delete my account if I forgot my password?
You need to be logged into your account to delete it. If you cannot log in, please contact our support team for assistance.
Will deleting my account stop all communications?
Yes, once your account is deleted, you will no longer receive any communications from WinkApp, including emails and push notifications.
Need Help?
Privacy Commitment: We are committed to protecting your privacy and ensuring that your data is handled securely. If you have any concerns about how your data is being used, please contact us before deleting your account.
Last Updated: December 2024